We use high-quality materials, including sterling silver, gold plating, stainless steel, and hypoallergenic alloys. Specific details for each piece can be found on the product page.

Yes, many of our pieces are crafted with hypoallergenic materials, ensuring they are suitable for sensitive skin. Please check individual product descriptions for details.

To keep your jewellery looking its best:

• Avoid contact with water, perfumes, and lotions.
• Store in a dry place, preferably in the provided jewellery box or pouch.
• Clean gently with a soft cloth to remove any tarnish or fingerprints.

We accept returns and exchanges within 30 days of purchase. The jewellery must be unused, unworn, and in its original packaging. For hygiene and safety reasons, we are unable to accept returns or exchanges for earrings. We appreciate your understanding and commitment to keeping our jewellery safe and hygienic for all customers. For more details, visit our Returns & Exchanges page.

Yes, we offer free shipping on all orders above £50. Standard shipping rates apply to orders below this amount.

Currently, we offer customisation options for select products, such as engraving or personalised charms. Check the product details for customisation availability.

Shipping typically takes 10 - 15 business days for domestic orders. You’ll receive a tracking number once your order ships.

We accept all major credit cards, Apple Pay, Google Pay, and other secure payment options.

Yes! We offer gift-wrapping for all orders.